Frequently Asked Question

When it talks about your subscription at the top of your dashboard, does it say 1/0 trees?

When you first sign up, you get 7 days of free access to cloud save. The tree showing on your dashboard is saved to the cloud. After your 7 day free trial, you do not have to subscribe to continue to use Sims Legacy Hub.

You can export your cloud save tree and import it into your free browser app version. Your browser app will save to your browser’s cache. You can export your tree at any time to ensure it stays safe in case your cache gets reset.